About Us

Contacting Us

Call Us

For all retail sales enquiries and order/delivery status, call us from 1pm to 9pm daily (UTC+8) at:

+65 6733-6881
+65 9022-0472 (SMS)

E-mail Us

For corporate enquires or if you have questions not in our FAQ, e-mail us at


Please DO NOT e-mail us on product pricing/stock as our back office handles the e-mails. Call us instead as product pricing/stock enquiries are handled by our store.

Please also read our Frequently Asked Questions first. We get high volumes of e-mail and cannot respond to all your e-mails in time.

NO Refund/Exchange Policy

While WhyMobile will do our best to ensure that your purchases are free from defects, we would like our customers to note that we DO NOT have any refund or 7-days exchange policy.

We will only exchange new products dead on arrival (DOA) at our store. Once it has left the store we cannot honour any refunds or exchanges.

We highly recommend that our customers test their phones thoroughly before leaving the store. This includes making a call, sending an SMS, taking a photo and clicking all buttons.

Faults identified after purchase should be brought to the respective manufacturers for warranty claims (where applicable).

Copyright © 2019, WhyMobile Pte Ltd (201211645W). Prices quoted are in Singapore Dollars (SGD). The WhyMobile brand, the WhyMobile name, and the WhyMobile logo are registered trademarks of WhyMobile Pte Ltd. The names of other companies and products mentioned herein may be the trademarks of their respective owners.
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